Course overview
This accredited programme provides participants with the opportunity to develop their management, leadership, and interpersonal skills in a real and practical way, ensuring the learning is impactful and applied.
To be eligible to receive the accreditation award from TU Dublin, 100% course attendance is required.
What you'll learn
- Gain an insight into their own behavioural style and approach to others by carrying out a detailed personality profile
- Develop the key communications skills and the confidence to use them
- Improve personal presentation skills through practice and feedback
- Develop and improve key management skills, motivation, managing meetings, and team building
- Manage their time more effectively
- Develop a greater understanding of their own preferred interactive style and recognise the dynamics of interpersonal relationships
Recognition
Study method
- Online
- Blended
- In-class
Duration study load
- 4 sessions
Professional recognition
Accredited by: Technological University Dublin
Assessment
To successfully complete this award, students will be required to pass their learning journal for each day of the programme and a quiz on the content of each module.
Testimonials
-
Maria RogersCPD Certificate in Managing People Skills"I attended the CPD Managing People Skills programme at Ibec. The programme facilitator was energetic and knowledgeable."
Who's it for?
Managers and supervisors who want to develop their people management skills further in core areas of leadership, influencing others, and building on personal style and approach.
Subjects
This programme consists of four modules to enable participants to practice the core skills of management. All presenters on the programme are practitioners who deal with a variety of real-life situations on a daily basis. Extensive use is made of practical exercises, case studies, and role-plays to secure a high level of discussion and self-learning.
A large proportion of the time is spent discussing issues to ensure a thorough understanding of the key points and their application. Actual case histories are used to draw up the case studies and role-plays.
- Managing Vs operating
- Identifying vital management skills
- Your leadership style
- Personality testing
- Understanding behaviour and its effects
- Communication Skills
- Skills of communication
- Personal style
- How to become a more effective communicator
- Managing your own performance
- Target setting
- Giving feedback
- Influencing others
- Taking corrective action
- Dealing with conflict
- Delegating effectively
- How to make a powerful presentation
- Practice skills
- Communicating with confidence, Motivation
- Your own interactive style
- Styles to develop
- Behaviours to develop
- Identifying time wasters/stressors
- How you can manage your time more effectively
- Gaining control
- Managing meetings
- Chairing a meeting
- Stages of the meeting
- Skills to conduct a meeting effectively
- Effective Team Building
- Effective teams
- Key skills
- Stages in team development
About Ibec Academy
We are the specialists who deal with the thorny issues faced by employers every day in key areas such as Human Resource Management, Industrial Relations, Employee Relations, Management, Employment Law, and Occupational Safety and Health.
We advise and represent companies in these areas every day, and this knowledge and practical know-how then informs all of the programmes we design and run.
The learning is based on real examples, which teach you how to get things right the first time and avoid mistakes that are costly and time-consuming to resolve. Our facilitators are experts in their fields, which brings the learning to life and gives participants practical takeaways, insights, and action plans that can be implemented in the workplace.
