Course overview
This course gives participants an introduction to and understanding of commercial awareness, leadership, communication skills, teamwork, career planning, performance and people, time management, and handling conflict.
It helps participants to build their knowledge, competence, and confidence in these areas so that they are clear about their own strengths and how best to work with others and achieve real results.
What you'll learn
- Have an understanding and commercial awareness of how a business operates
- Develop the ability to see how vital leadership is at the personal and organisational level
- Understand the range of communication skills, including listening, body language, presenting,g and influencing others
- Understand the dynamics of effective teams and how to get the best from a team of individuals at work
- Be able to outline the models used to describe performance management at work
- Improve skill and knowledge in the areas of time management, assertiveness, and handling conflict at work
- Have the ability to write a CV, present well at an interview, and exercise appropriate judgment in outlining career goals
- Develop personal action plans for prioritising workload and managing personal goals
Recognition
Study method
- Blended
- In-class
- Online
Locations
- Dublin
Duration study load
- 12 sessions
Professional recognition
Accredited by: Technological University Dublin
Start dates
- Mon 20 Oct 2025 | 09:30 – 16:30 | Ibec, Dublin Head Office
- Mon 10 Nov 2025 | 09:30 – 16:30 | Online
- Tue 11 Nov 2025 | 09:30 – 16:30 | Online
- Mon 8 Dec 2025 | 09:30 – 16:30 | Ibec, Dublin Head Office
- Tue 9 Dec 2025 | 09:30 – 16:30 | Online
- Mon 19 Jan 2026 | 09:30 – 16:30 | Online
- Tue 20 Jan 2026 | 09:30 – 16:30 | Online
- Mon 16 Feb 2026 | 09:30 – 16:30 | Ibec, Dublin Head Office
- Tue 17 Feb 2026 | 09:30 – 16:30 | Online
- Mon 23 Mar 2026 | 09:30 – 16:30 | Online
- Tue 24 Mar 2026 | 09:30 – 16:30 | Online
- Tue 28 Apr 2026 | 09:30 – 16:30 | Ibec, Dublin Head Office
Delivery
Blended [4 days classroom, Ibec, 84-86 Lower Baggot Street, Dublin 2: 20 Oct 2025, 08 Dec 2025, 16 Feb 2026, 28 April 2026) / 8 days online]
Who's it for?
This programme is for graduates in financial services, business and finance, and other related areas. This course is also suitable for those in an organisation who want to develop their competencies in the areas outlined.
Subjects
Programme participants are encouraged to express their views and experiences. The programme facilitates participant discussion to ensure a thorough understanding of the key points and their application.
Real-life case studies and exercises will be used to ensure a real, practical understanding of each topic.
To achieve accreditation, this course is assessed by exam and assignment submissions.
- Drawing up a strategic plan for an organisation
- SWOT analysis
- Organisational vision statements, mission, and values
- Personality profiling – identify style and strengths
- Models of Leadership
- Personal style of leadership
- Values and their role in leadership
- Situational leadership
- Communications and Influencing Styles
- Your style
- Listening, body language
- Varying your style to the person and situation
- Human behaviour and the psychology of performance in groups
- Stages of a team’s development
- High-performing teams
- Challenging behaviour and how to deal with it
- Why project management?
- Project initiation & definition
- Project planning
- Project control
- Theories of motivation
- Applying the theory in practice
- Developing a personal motivation approach
- Getting the best from yourself and others
- The importance of decision-making in the organisation
- The approaches and theories on decision making
- Identifying your personal style
- A toolkit for making decisions in the future
- Differences in styles when interacting with others
- Journey to increase self-awareness, key milestones
- Building on personal strengths
- Valuing differences in others
- Time Management, Assertiveness & Conflict
- Performance & People
- Presentation Skills
About Ibec Academy
We are the specialists who deal with the thorny issues faced by employers every day in key areas such as Human Resource Management, Industrial Relations, Employee Relations, Management, Employment Law, and Occupational Safety and Health.
We advise and represent companies in these areas every day, and this knowledge and practical know-how then informs all of the programmes we design and run.
The learning is based on real examples, which teach you how to get things right the first time and avoid mistakes that are costly and time-consuming to resolve. Our facilitators are experts in their fields, which brings the learning to life and gives participants practical takeaways, insights, and action plans that can be implemented in the workplace.
