Course overview
Gain the fundamental skills of effective management. Participants will learn how to improve their leadership and communication skills, deal with challenging staff, and increase motivation levels among those in the team
What you'll learn
- Understand different leadership styles
- Communicate effectively with teams and colleagues
- Develop and improve key skills to supervise and motivate a team
- Learn the essentials of dealing with grievance and disciplinary interviews
- Distinguish between aggressive, assertive, and passive behaviours and demonstratethe ability to deal with them
- Give effective feedback to the team and deal confidently with challenging situations
Study method
- Online
- Blended
- In-class
Duration study load
- 2 sessions
Testimonials
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Laura RogersFoundations in Management"I would highly recommend this Foundations in Management programme at Ibec as a taster in management training. The two days were thoroughly enjoyable, interesting and as a newly appointed manager I took away many useful tips with me."
Who's it for?
Participants who are new to the role of managing others and who want to develop their personal skills in this area.
Subjects
There are a number of activities and case studies used throughout the programme, which ensure that the key knowledge and skills are practised.
The programme facilitates participant discussion to ensure a thorough understanding of the key points and their application.
- The role of the manager
- Prioritising tasks
- Delegation
- Managing vs leading
- Action Centred
- Leadership styles
- Communicating effectively, questioning, and listening
- Motivating the team
- Handling grievances effectively
- Behaving assertively and handling conflict
- Dealing with angry behaviour
- Giving effective feedback
About Ibec Academy
We are the specialists who deal with the thorny issues faced by employers every day in key areas such as Human Resource Management, Industrial Relations, Employee Relations, Management, Employment Law, and Occupational Safety and Health.
We advise and represent companies in these areas every day, and this knowledge and practical know-how then informs all of the programmes we design and run.
The learning is based on real examples, which teach you how to get things right the first time and avoid mistakes that are costly and time-consuming to resolve. Our facilitators are experts in their fields, which brings the learning to life and gives participants practical takeaways, insights, and action plans that can be implemented in the workplace.
