Course overview
This programme provides participants with the skills and knowledge to carry out fair and complete investigations. It focuses on the practices and procedures to be followed during an investigation.
What you'll learn
- Understand the main areas of employment law where investigations might be needed, including grievances, discipline and bullying, and harassment
- Gain an appreciation of the significance of natural justice and how this relates to an investigation within an organisation
- Be advised on best practices in the area of investigations
- Understand key areas to consider when conducting investigations
- Have knowledge of how to advise others who have questions or queries on how to carry out an investigation
- Be able to write clear and concise investigation reports
- Ensure that the organisation is compliant with employment legislation when carrying out investigations and subsequent processes
- Have the skills to identify issues that may potentially lead to a case being taken to a third party
- Know the current best practice approach to dealing with issues in the area of conducting investigations
- Critically review existing policies and procedures in the light of the above
Study method
- Online
- Blended
- In-class
Duration study load
- 2 sessions
Testimonials
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Gemma BoyneConducting Investigations within The Workplace"I attended the Conducting Investigations programme at Ibec and would highly recommend the programme."
Who's it for?
All Managers wishing to improve their investigative skills and their understanding of the investigative process. This programme would also provide human resources personnel with a helpful insight into the investigative process and the current issues raised by third parties.
Subjects
There are a number of activities and case studies as part of this programme to ensure that the key knowledge and skills are practised. Programme participants are encouraged to express their views and experiences. The programme facilitates participant discussion to ensure a thorough understanding of the key points and their application. Real-life case studies and exercises will be used to ensure a real, practical understanding of each topic.
- Poor performance, absence, and general misconduct
- Conducting the disciplinary hearing
- Key skills of the disciplining manager
- Note taking
- Role Play
- Adjournment & considerations
- Announcement of the Decision
- Written follow-up
- What is serious/gross misconduct
- Disciplinary investigations
- Protective measures
- Writing the report
- Outcomes of the investigation
- Actions post investigation
- Appeals
- Case Study Outcome
- Causes and impact of grievances
- Procedural fairness
- The grievance meeting
- Resolving grievances
- Redress
- Exercise
- Definitions and examples
- Issue resolution
- Informal resolution
- Use of mediation to resolve issues in this area
- Formal procedure – steps involved
- Making a formal complaint
- Conducting the interviews
- Assessing credibility
- Outcomes
- The Report
- Actions post-investigation
- Monitoring and follow-up
- Appeals
- Case study
- Establishing the terms of reference
- Appointment of investigators
- Establishing the facts – information gathering
- Conducting interviews
- Questioning techniques
- Exercise
- Dealing with challenging behaviours
- Evaluating the evidence
About Ibec Academy
We are the specialists who deal with the thorny issues faced by employers every day in key areas such as Human Resource Management, Industrial Relations, Employee Relations, Management, Employment Law, and Occupational Safety and Health.
We advise and represent companies in these areas every day, and this knowledge and practical know-how then informs all of the programmes we design and run.
The learning is based on real examples, which teach you how to get things right the first time and avoid mistakes that are costly and time-consuming to resolve. Our facilitators are experts in their fields, which brings the learning to life and gives participants practical takeaways, insights, and action plans that can be implemented in the workplace.
