Course overview
Production, Process and Quality Environments
People are an organisation’s most valuable asset. Well-trained people can massively leverage performance in your organisation, plus ensure compliance with regulatory bodies and quality standards.
Becoming a trainer is not just about being an expert in a particular field, it requires an insight into how others learn and being able to impart information and teach a skill in a way that is simple and easy to understand, yet essentially meeting the standards required within your organisation. For this, good communication skills are essential, as is the ability to assess how your learners are doing, be it in a group or one-to-one. Our unique Train the Trainer programme will help you understand and experience the skills needed in training others successfully in a dynamic, multi-sensory format that will dramatically accelerate acquisition and application of knowledge.
The Train The Trainer for production, process, and quality is focused on developing key trainer abilities to train others within a high-compliance, process-driven environment with a specific focus on the transfer of skill at a very high level and where there is a critical requirement for strict adherence to SOP’s or work instructions. You will be introduced to a step-by-step skills transfer process, which will assist your learners in meeting key production and quality targets and contribute towards compliance with regulatory standards.
What you'll learn
Participants achieve the following learning outcomes from the programme;
- Have a good understanding and appreciation for how adults learn best in a production/process/quality environment
- Understand the best approach to instruct and transfer knowledge effectively and consistently in a practical work setting
- Understand and be able to demonstrate the process for acquiring knowledge and skill within a high-compliance work environment
- Know the communication process and be able to communicate effectively and confidently with learners
- Be able to assess different challenges to learning and difficult learning situations, and apply techniques to deal with these
- Understand and be able to assess/validate learners in both knowledge and skill with a specific focus on ensuring learners have achieved the competency required
- Understand and apply a process for evaluating your own performance as a trainer.
Study method
- In-class
- Virtual
- Blended
- Online
Duration study load
- 2 training days
Entry requirements
Level 5 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences.
Testimonials
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Rachel S"Excellent course, really enjoyed myself. Gina was an amazing tutor so kind and friendly and always available if help was needed. Got me out of my comfort zone which helped me gain confidence so I really appreciate that. Thank you Gina!"
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Saidhbhe H"Gina was an amazing tutor. She was engaging and made me feel comfortable to get involved, give my opinion and complete my training. She seemed genuinely interested in what we had to give and wanted us all to do well."
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Martin D"Great trainer Especially as I have adhd very clear and precise "
Who's it for?
The programme is designed for both new and experienced trainers and will be tailored to address the needs of each participant where possible.
How do we train and support you?
Building on over 40 years of combined experience in human resource learning and development; the tutors utilize an experiential learning approach to their programs.
This methodology of learning provides an opportunity for learners to engage with experience, and apply the learning in a practical way and also provides the opportunity for learners to receive feedback on their newly applied skills.
The opportunity is also provided to learners to reflect on the full learning experience and how this might be of value to them in the achievement of their learning goals.
Delivery
This programme is delivered by Classroom, Virtual Training, or In-Company training
Subjects
- Theory input, reflection, and facilitated discussion on how adults learn best in Production/Process/Quality work environments, including individual learning style assessment.
- Introduction and demonstration of The Interactive training method, which ensures maximum compliance with Work Instructions/SOP’s. Learners will then carry out practical exercises using this method with peers, firstly in the classroom to develop confidence, working towards work-based training to develop skills and embed the knowledge.
- Learners will receive theory input; have an opportunity for reflection, which will culminate in building a learning intervention that learners will create themselves on what approach works best, to ensure consistency when training others.
- Facilitated discussion and reflection around best practice in communicating effectively in the context of what works best in their organisation. Skills practice using new skills with tutor and peer observation and feedback. Skills practice to embed the learning, focusing on effective communication.
- Introduction to best practice in relation to assessment/validation with practical exercises around what works best within their specific job, with a specific focus on the assessment criteria needed to ensure compliance with regulatory bodies and/or industry-related standards in their work environment.
- Group reflection on possible challenging situations, theory input, and recommendations on how best to approach dealing with these, including when to seek support from the relevant person or department in a timely manner.
- Theory input and group exercises around how best to self-evaluate and develop self-awareness for personal development, and to support others. Group/sub-group discussion on how to self-evaluate and development of self-evaluation process, and agreed actions around this, and follow-up reflective practice based on next steps.
- Appreciate and be able to give and ask for feedback, and apply this to a process of “continuous improvement of training”.
About SQT Training
We are a specialist provider of bespoke training programmes that help organisations become leaner, more compliant and more progressive. For over 30 years, we’ve brought the latest thinking, the leading techniques and the most experienced industry experts into ambitious organisations, large and small, throughout Ireland, the UK, and beyond.
We trained some of the very first ISO Lead Auditors, and many years ago, we coached the earliest adopters of Lean Six Sigma.
We empower people with the capability to help their organisations reach the highest standards, maintain compliance, and drive efficiency.
Our programmes are renowned for their dynamic, practical, real-world approach and are built on a foundation of theory and practice that works. That’s why the likes of CRH, eBay, Glanbia, Kerry Group, Medtronic, Musgraves and Pepsi trust us to train their people – over 65,000 in 27 years.
As well as In-House programmes we run virtual and blended public courses.
