Administration Pathway – Medical Reception
Subjects
Core Modules
Diploma in Business Administration
- Effective Business Communication
- Office Ergonomics & Data Entry
- Introduction to Microsoft Word
- Creating Documents
- Communication Skills
Medical Reception
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintain Patient Records
- Effective Business Communication
- Introduction to Microsoft Word
- Using Microsoft Excel
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
- Introduction to Medtech Evolution
Medical Terminology
- Scope and Nature of Medical Terminology
- Anatomical Terms and Structures
- Medical Equipment and Procedures
- Pharmacological Terminology
- Musculoskeletal System
- Cardiovascular, Lymphatic and Immune System
- Respiratory and Reproductive Systems
- Digestive and Excretory Systems
- The Skin
- Nervous and Sensory Systems
Customer Relations
- ADMG164 – Customer Service Strategies
- ADMG107 – Customer Relationship Management
- ADMG108 – Customer Service Skills
Workplace Practices
- ADMG188 – Organise Schedules & Meetings
- ADMG148 – Time Management, Ethics and Professionalism
- ADMI127 – Workplace Health and Safety
Financial Data
- ABKI202 – Accounting and Bookkeeping Fundamentals
- ABKI152 – General Journal
- ABKI153 – General Ledger & the Trial Balance
- ADMG114 – Managing Accounts Payable, Accounts Receivable & Cash Management
- ABKI103 – Accounting with Xero
- ABKI217 – Accounting with Sage and Quickbooks
Project Management
- MGTG119 – Introduction to Project Management
- MGTG109 – Establishing Timelines and Milestones
- MGTG138 – Project Implementation, Completion and Evaluation
- CITG138 – Using Microsoft Excel
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