Course overview
This course provides delegates with the key essential elements of effective Operations management, including: understanding the role and contribution of the Operations Management function, effective resource management, systems control development, risk management within Operations and concludes with adjusting resources within changing operational environments. This course also provides delegates with a thorough understanding of the key elements of Effective Operations Management, including: Governance, Effective Performance Reporting both from a financial and quality perspective and concludes with developing and reporting sustainability to enhance and protect the organisational reputation. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
What you'll learn
Upon completion of this course, you will:
- Understand the key elements of effective Operations Management.
- Apply a range of resource management techniques, and adjust resources in line with changing operating environments.
- Apply effective risk management to operational situations.
- Appreciate and build effective governance compliance within Operations Management.
- Effectively report on the performance of the function.
- Create and enhance sustainability within the operations management function.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
Study method
- Online
- Blended
- In-class
Duration study load
- 2 weeks
- 60 CPD hours
Course features
- Management consultation service
- Paperless service delivery model
- Flexible open course schedule
Who's it for?
This course is suitable for:
- Heads of Functions
- Operations Managers
- Operations Supervisors
- Compliance Managers
- Internal Auditors
Subjects
- Effective Resource Planning
- Aligning People, Systems & Process
- Ensuring Quality delivery within Operations Management
- Identifying, assessing and mitigating Operational risks
- Establishing effective Operational Controls
- Building process capacity
- Building Operational Efficiency
- Adjusting resources to adapt to change
- Overview of Management Information Systems
- Creating appropriate levels of Management Information (MI)
- Disseminating MI to support operational decision-making & continuous improvement
- Ensuring compliance
- Continuous improvement techniques
- Effective Reporting of Operational Performance
- Understanding & Reporting Financial Performance
- Understanding & Reporting Quality Delivery
About London Business Training & Consulting
London Business Training & Consulting (LBTC) is a business and management training and consultancy service provider operating out of its head office in Hammersmith, West London. For over fifteen (15) years LBTC has catered for the learning & development needs of innumerable individuals and organisations of all sizes from all over the world.
Our customised approach to every management solution we deliver has afforded our clientele world-class business performance. As a result, LBTC benefits from regular re-engagement by our clients year after year, or every time they encounter a business challenge that is seemingly insurmountable.
