Course overview
Take your reception career to a whole new level
There’s a real need out there for the right people with this particular skill set. So if you have the desire to work as a receptionist and advance your career, this course is absolutely ideal. It combines the Certificate in Reception & Office Support and the Diploma in Business Administration giving you a wide range of sought-after office and administration skills.
Job outcomes
- Receptionist
Recognition
Study method
- Online
- Blended
- In-class
Duration study load
- 18 Months Access | 400 hours
Study at your own pace – students generally complete one module per week.
Entry requirements
There are no entry requirements or prerequisites to enrol on this course.
Course features
- Learn basic accounting & bookkeeping skills
- The Career Academy partners with Xero
- Work towards becoming a senior receptionist or executive PA
- Receive an industry and employer-recognised Certificate and Diploma
- Gain essential skills in using Microsoft Word, Excel & Xero
- Achieve a combined Certificate & Diploma with our receptionist courses
- Learn financial management skills applicable across multiple industries
Professional recognition
Accredited by ICOES
Delivery
Your course will be delivered through our online learning platform. You can access our online learning platform from any web browser 24/7 so you can work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the resources you need at your fingertips. There are no set course start dates, you can start whenever you are ready. Your tutors and student services will check in on your progress and help you every step of the way.
Subjects
- Role of a Receptionist
- Effective Business Communication
- Introduction to Microsoft Word
- Time Management, Ethics and Professionalism
- Organise Schedules
- Office Organisation and Procedures
- Workplace Health and Safety
- Customer Service Skills
- Customer Relationship Management
- Using Microsoft Excel
- Dealing with Invoicing, Credit Policies and Cash Management
- Effective Business Communication
- Office Ergonomics & Data Entry
- Introduction to Microsoft Word
- Producing Business Documents
- Maintain Business Resources
- Customer Service Strategies
- Effective Business Communication
- Office Ergonomics & Data Entry
- Introduction to Microsoft Word
- Creating Documents
- Communication Skills
- Customer Service Strategies
- Customer Relationship Management
- Customer Service Skills
- Organise Schedules & Meetings
- Time Management, Ethics and Professionalism
- Workplace Health and Safety
- Accounting and Bookkeeping Fundamentals
- General Journal
- General Ledger & the Trial Balance
- Managing Accounts Payable, Accounts Receivable & Cash Management
- Accounting with Xero
- Accounting with Sage and Quickbooks
- Introduction to Project Management
- Establishing Timelines and Milestones
- Project Implementation, Completion and Evaluation
- Using Microsoft Excel
About The Career Academy
We're an internationally recognised online education provider, who partners with the industry to deliver you the latest and most up-to-date content. We have almost 15 years of experience in online education and help change the lives of over 20,000 students every single year.
- Upskill and be awarded a certificate of achievement to help you reach your potential & earn more.
- Flexible online learning so you can study whenever and wherever you want.
- Get free access to the career centre which will review and improve your CV to help you succeed.
- 83% of our graduates say our qualifications improved their ability to get a new job or promotion.
